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Samsung ‘misled phone owners by wrongly claiming mobiles were waterproof’ – and is now being sued

Show us! View best answer in original post. Also do you have a list of devices that are in beta testing with Charge HR please? Would be happy to see if my phone is included there. In regard to your question, I do not have that information but if I find it I will surely share it with you. Are you going to add Samsung A5 to your device list? Its very annoying that my A5 worked with the flex and I just bought the HR and it doesnt work!! This is a great place to get the attention of Fitbit's developers and other users that can vote for your request.


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You can also use the "search" toolbar to see if someone else has posted this request so you can vote for it. If you have any other questions or comments, feel free to contact me back.

Hello, can you tell me how you made it work? I have the same phone and my fitbit charge HR will not connect. It's great to have you here.

Samsung A5 () | Samsung Smartphones | Cell Phones | The Source

Since the Samsung Galaxy A5 hasn't been tested to be a compatible device yet, you might be able to pair your tracker to it, however, you might find some issues syncing your data. Once this device gets added to our supported device list, you will be able to pair and sync without a problem. If you wish for this phone model to be added to this list, feel free to vote for this request.

I appreciate you sharing this with us. Just keep in mind what I shared in this post in case you face some issues. Check out the Fitbit.


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So how do you get it to connect for phone and messages if A5 wont come up as a choice? The app is syncing all my activity but I want to get messages and call notifications.

Samsung Galaxy A5 Real-Time GPS Tracking

It does not work unfortunately. I bought this new phone recently and was disappointed that it cannot connect. Looking forward to buying the Samsung watch instead. Due to recent events affecting our operations, support options are limited and wait times are longer than usual. Visit our help site for answers to many common questions and other self-service options. Turn on suggestions.

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How do I find my Android phone

Log in. View a Demo Map. With LocationOf you can view the location of one or more mobile devices live from your desktop computer, or, within the mobile application itself.