Anything that you can do…

Before we proceed, we want to remind you that if you are looking for solutions to your own Android or Fitbit issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start.

Manage your phone usage habits with Digital Balance

If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. If the GPS function on your Huawei P30 is not working, there are a number of things that you can try to fix it. Before you start doing some device troubleshooting though, we suggest that you consider removing the case or cover from your phone. Sometimes, GPS radios may encounter signal interference issues with such types of cases.

This can lead to problems, especially for apps that require accurate GPS tracking such as navigation apps. These are the steps to do that:. Should nothing work and your Huawei P30 GPS is still not working, the next step to do is to perform soft reset.

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This troubleshooting step is one of the basic device troubleshooting that can fix all sorts of troubles. Soft reset is basically a simulation of the effects of pulling out the battery since you are unable to physically do that. Restarting a device can sometimes do wonders. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo.

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In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself. If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below. GPS issues may sometimes be caused by incorrect network settings. In order for your device to use whatever GPS data it is receiving, its network configuration must be set up correctly. At times, system-wide changes may affect the network functionality of a device. This can result to some problems including possible issues with GPS function.

To ensure that your Huawei device has the correct settings, follow the steps below to reset network configuration:. Allow your device to finish resetting network settings and restore the default values. Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software.

You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.

Manage your phone usage habits with Digital Balance | HUAWEI Support UK

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