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With a premium build, good camera and free accessories in the box, Alcatel's Idol 4S is a solid midrange buy. Your Selections Clear All Alcatel.

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Apply Filters Cancel. Alcatel A30 You'll be able to pick up this wallet-friendly Android phone from Alcatel in metallic silver with a textured back. Alcatel Pixi 4 The new handsets run the range from a tiny, entry-level 3.

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Alcatel OneTouch Fierce XL Windows 10 Mobile The large, entry-level device is missing some of the more powerful Lumia 's hardware and software heft, but it does have more personality. Alcatel OneTouch Idol 3 5.

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Alcatel OneTouch Idol 3 4. Alcatel C1 This ultraportable prepaid smartphone pares down specs to achieve an enviable price. Alcatel Idol 4S With a premium build, good camera and free accessories in the box, Alcatel's Idol 4S is a solid midrange buy. Prev 1 2 3 Next.

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If there is water damage or evidence of a bad seal, purchase a new camera unit and follow instructions in the guide on replacing the camera. Error message will be displayed in red font on the device home screen.

You may not have a SIM card in your device. Visit a retail location for your service provider and purchase a new Sim card.

Have this card activated by your provider. It is possible that you have the wrong charger or a defective charger. There may be frayed wires in the charger for various reasons that would cause it to no longer provide power to the phone. Purchase a Micro-USB charger for your android device. A defective charging port can block the flow of energy from the charger to the battery.

When this happens, and the doubt of a defective charging cord has been eliminated, the defective port needs to be replaced. It is possible that there is software installed that could be causing your phone to freeze. To repair your device, you will need to back up all contacts, pictures and music before performing a factory reset.

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Follow the instructions below to perform the data back up and factory reset:. Hold down the power button, located on the top right side of the phone, and select power down. Allow the phone to remain powered down for a few minutes in case of overheating. Hold down the power button and the home button for one second and select power down.


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Wait one minute and re-insert the battery. After you reset your phone and it is functional again, follow the steps above to back up your data to avoid data loss in the future. Video has extreme static. I record my husband's band, and all videos are static Help, this is my 2nd phone, same problem as 1st Alcatel One Touch. Fix Your Stuff. Alcatel OneTouch Evolve Troubleshooting. Edit Options History. Student-Contributed Wiki An awesome team of students from our education program made this wiki.

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Incorrect Charger. Not Enough Charge. Phone Defect or Bad Battery. Clean Lens. Cracked Camera Lens.