Samsung Galaxy S10 For Dummies

That website is where you'll go in the unfortunate event that you lose your phone. Make sure to sign in to the same Google account that's linked to your Android phone. Not near a computer? You can use another Android device and the Find My Device app , which you'll have to download separately from the Play store.

Immediately after you sign in to the site or app, Google will attempt to locate your phone. An alert will be sent to your phone to tell whoever has it that it's being tracked. Use the menu on the left-hand side of the Find My Device site to play a sound helpful if you misplaced it in your home! Selecting Secure Device will lock the phone, display a message of your choosing on the lock screen and sign out of your Google account. Don't worry, you can still locate the phone after it's locked. If you use Google Pay for mobile payments, locking your phone will prevent anyone from using your phone to make a purchase.

If you use the Erase Device feature, you will no longer be able to track the phone. Reserve this feature as a last resort. Should the thief turn off your phone, you won't be able to track it until it's turned back on and has a cellular or Wi-Fi connection. Google will send you an email once it locates your device. Once you find your phone, you'll need to enter your PIN or passcode to gain access.

That should also get rid of the lock screen message.

You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app. Samsung Galaxy owners have the benefit of using Google's or Samsung's respective services to locate a lost device, but I recommend using Samsung's offering. As you'll see below, the added capabilities are invaluable. To track a lost device with Samsung's service, you need to visit findmymobile.

Samsung Galaxy S10 Phone | Bluegrass Cellular - Bluegrass Cellular

There isn't a companion app, so you'll need to use a mobile browser on another phone or a computer. Sign in with your Samsung account, then select your lost device on the left side of the screen. A map will display where your phone is currently located, and a menu of options will show up on the right side of the screen.

Start by locking the phone, which will display a personalized message on the lock screen, suspend your Samsung Pay cards and prevent the phone from being powered off.

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Next, create a backup of your phone. Should you lose it for good, you'll want to have a current backup of your phone. If the phone is moving locations, use the Track location feature. Enabling this feature will track your phone every 15 minutes. Finally, turn on the Extend battery life feature -- this will disable almost everything on the phone but the location tracking. You don't need to go back to the website and turn any of the tracking features off.

Straight Talk Samsung Galaxy S10 Prepaid Smartphone

If your phone has been stolen and you're able to track its location, do not attempt to recover it yourself. Doing so could lead to you or someone else getting hurt, and despite the importance of a phone, it's simply not worth it. Instead, contact local law enforcement and let them know you need help recovering a lost or stolen phone that you've been able to track to a specific address. Contact your carrier to file an insurance claim as soon as you realize you aren't getting your phone back. If it becomes clear that you're never going to get your phone back, contact your carrier and report your phone as lost or stolen.

Doing this will blacklist the phone from the carrier's database, preventing another person from using it.


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When you call, your carrier will want to suspend your service as well. This is a good idea if you want to prevent someone from using your phone. However, keep in mind that if you're still tracking your lost phone, you'll lose a mobile connection to it -- and unless the phone is somehow registered on a Wi-Fi network, you'll lose the ability to track it. Content Transfer Center heading Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system. With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone.

Find out how. Video: Samsung Galaxy S10 unboxing your phone length: Watch this video to find out what to expect when you unpack your new Galaxy S10 smartphone. You get everything you need to start using your phone. Power Cycle the Wireless Device heading Here's how to power your device off then back on. Bluetooth FAQs heading Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards. Call Waiting - Smartphone heading. Samsung Galaxy S10 Simulator: Adding and removing apps from favorites heading An interactive guide on how to call a contact using your Samsung Galaxy S Samsung Galaxy S10 Simulator: Adding and removing contacts from favorites heading An interactive guide on how to call a contact using your Samsung Galaxy S Samsung Galaxy S10 Simulator: Returning to a Call heading A visual guide on how to return to a call after multitasking, like browsing the internet, on your Samsung Galaxy S The Verizon Messages offers HD voice and video calling on your tablet through the app.

Watch this video to learn how to set up HD calling and make calls. What is Wi-Fi Calling? Enjoy free calls to any number in the US even while traveling internationally. Camera Settings Support heading. Samsung Galaxy S10 Simulator: Taking a picture while recording a video heading Learn to take a picture while recording video on your Samsung Galaxy S Watch this video to learn how to use Scene Optimizer on your Samsung Galaxy S10 to automatically adjust settings to take the best picture. Learn how to use Shot Suggestions on your Samsung Galaxy S10's camera to help you line up and take balanced photos.

Choose Contacts to Display on Device heading Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts. Samsung Galaxy S10 Simulator: Assigning a Ringtone to a Contact heading Learn how to assign a ringtone to a contact, so you know who's messaging your Samsung Galaxy S10 without looking at it. See how to remove, restore and sync your contacts. Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account. Watch this video to learn how to merge duplicate contacts on your Android device.

Data Gifting FAQs heading Learn about the data gifting program where you can give extra data to others as a gift, and receive it too. Data Utilization FAQs heading Learn about a free online tool that helps you understand how the devices on your account are using data.

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Available in 30 and minute sessions. Check for Water Damage - Samsung heading Here's how to help determine if your Samsung device has liquid damage.

15 instant improvements to your Samsung Galaxy S10 or Note9

How to Identify Device Damage heading Learn how to determine if your damaged device is eligible for replacement under a warranty. Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device. Device Settings. Disable Automatic Configuration and Proxy Server Settings heading Here's how to disable automatic configuration and proxy server settings on your device.

Leave or Remove Copies of Email Messages on the Messaging Server heading Here's info on how to leave or remove copies of emails on the server. Standard Email Messaging Ports heading Here's info on standard email messaging ports, which can help with configuration of advanced email settings. Video: Troubleshooting Personal and Corporate Email length: Learn to fix your personal and corporate email with just a few simple steps.

Find My Phone. Home Screen. Samsung Galaxy S10 Simulator: Adding emergency information to your Lock screen heading Learn to add emergency information on the lock screen on your Samsung Galaxy S See prepaid or unlimited plans that include Mobile Hotspot. Determining Internet Connection Speeds heading If your connection speeds are slower than expected here's info on how you can test them.

Disable Work Offline - Internet Browser heading Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox. Device Locking FAQs heading To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase. Use your fingerprint to securely lock your Samsung Galaxy S Watch this video to see how easy it is to set it up.

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