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In , smartphone shipments dropped 4.

How to find a stolen or lost Android phone

This quarter's results are a clear sign that will be another down year for worldwide smartphone shipments. The only highlight from a vendor perspective was Huawei, which made a strong statement by growing volume and share despite market headwinds. This new ranking of Samsung, Huawei, and Apple is very likely what we'll see when is all said and done. From a geographic standpoint, while the China market will likely be challenged for the remainder of , it was the U.

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Apple iPhone challenges contributed to the exceptionally poor 1Q19 in the U. Moreover, the pending arrival of 5G handsets could have consumers waiting until both the networks and devices are ready for prime time in Samsung saw volumes drop 8. The results were enough to keep Samsung in the top spot of the market, but Huawei is continuing to close the gap between the two smartphone leaders. Despite challenging earnings in terms of profits, Samsung did say that the recently launched Galaxy S10 series did sell well during the quarter.

With the 5G variant now launched in its home market of Korea and plans to bring this device and other 5G SKUs to other important markets in , it will be equally crucial for Samsung not to lose focus on its mid-tier product strategy to fend off Huawei. Huawei moved its way into a clear number two spot as the only smartphone vendor at the top of the market that saw volumes grow during 1Q Impressively, the company had year-over-year growth of Huawei is now within striking distance of Samsung at the top of the global market.

In China, Huawei continued its positive momentum with a well-rounded portfolio targeting all segments from low to high.


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Apple had a challenging first quarter as shipments dropped to The iPhone struggled to win over consumers in most major markets as competitors continue to eat away at Apple's market share. Price cuts in China throughout the quarter along with favorable trade-in deals in many markets were still not enough to encourage consumers to upgrade.

Combine this with the fact that most competitors will shortly launch 5G phones and new foldable devices, the iPhone could face a difficult remainder of the year. Despite the lackluster quarter, Apple's strong installed base along with its recent agreement with Qualcomm will be viewed as the light at the end of the tunnel heading into for the Cupertino-based giant. Xiaomi also experienced a decline in 1Q19 with volumes of Its brand continues to build out in many markets including India as it continues its push beyond urban markets and into rural areas of India.

Other than Huawei, vivo was the only other vendor at the top of the market that was able to grow shipments in 1Q19 with volumes up Once you find your phone, you'll need to enter your PIN or passcode to gain access. That should also get rid of the lock screen message. You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app.

Samsung Galaxy owners have the benefit of using Google's or Samsung's respective services to locate a lost device, but I recommend using Samsung's offering. As you'll see below, the added capabilities are invaluable. To track a lost device with Samsung's service, you need to visit findmymobile. There isn't a companion app, so you'll need to use a mobile browser on another phone or a computer.

Sign in with your Samsung account, then select your lost device on the left side of the screen. A map will display where your phone is currently located, and a menu of options will show up on the right side of the screen. Start by locking the phone, which will display a personalized message on the lock screen, suspend your Samsung Pay cards and prevent the phone from being powered off. Next, create a backup of your phone.

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Should you lose it for good, you'll want to have a current backup of your phone. If the phone is moving locations, use the Track location feature. Enabling this feature will track your phone every 15 minutes. Finally, turn on the Extend battery life feature -- this will disable almost everything on the phone but the location tracking.

3 Ways to Find Your Stolen Phone - wikiHow

You don't need to go back to the website and turn any of the tracking features off. If your phone has been stolen and you're able to track its location, do not attempt to recover it yourself. Doing so could lead to you or someone else getting hurt, and despite the importance of a phone, it's simply not worth it. Instead, contact local law enforcement and let them know you need help recovering a lost or stolen phone that you've been able to track to a specific address. Contact your carrier to file an insurance claim as soon as you realize you aren't getting your phone back.

If it becomes clear that you're never going to get your phone back, contact your carrier and report your phone as lost or stolen. Doing this will blacklist the phone from the carrier's database, preventing another person from using it. When you call, your carrier will want to suspend your service as well. This is a good idea if you want to prevent someone from using your phone. However, keep in mind that if you're still tracking your lost phone, you'll lose a mobile connection to it -- and unless the phone is somehow registered on a Wi-Fi network, you'll lose the ability to track it.

Finally, if you pay for insurance on your phone, you'll need to file a claim and pay the deductible to get your replacement phone. Get the insurance claim process started through your carrier, who will then likely refer you to the third-party insurance company that will replace your phone.


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Good luck! We hope you never have to go through the emotional roller coaster of losing a phone, tracking it down and trying to get it back.

Be respectful, keep it civil and stay on topic. We delete comments that violate our policy , which we encourage you to read. Discussion threads can be closed at any time at our discretion. Don't show this again. How to find a stolen or lost Android phone Losing your phone is a stressful experience. Jason Cipriani. You can leave a message so the person who has your phone can reach you. Now playing: Watch this: How to find your lost Android phone. Enlarge Image. Discuss: How to find a stolen or lost Android phone Sign in to comment Be respectful, keep it civil and stay on topic.